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ISO 21001:2018 EDUCATIONAL ORGANIZATION MANAGEMENT SYSTEM

ISO 21001:2018 is an international standard for EDUCATIONAL ORGANIZATION MANAGEMENT SYSTEM

What is ISO 21001:2018 EDUCATIONAL ORGANIZATION MANAGEMENT SYSTEM?

In May 2018, the International Organization for Standardization (ISO) published ISO 21001:2018 – Educational organisations – Management systems for educational organisations – Requirements with recommendations for usage. This is the first edition of the international standard for educational management systems (EOMS). Education is the foundation of a prosperous society. While education does not endow one with the ability to think, it does provide a prolonged period of learning during which one’s knowledge and decision-making capacity can grow and bloom. However, there are significant differences in the quality of education services provided by different institutions or organisations. Furthermore, even high-performing schools or other learning institutions must assess if their learners’ and other beneficiaries’ educational needs are being satisfied.

In the business sector, clearly defining objectives and evaluating fulfilled goals aids in determining success. This is what ISO 21001:2018 wants to provide for educational institutions. In general, the international standard document serves as a management tool for enterprises that deliver educational products and services that are capable of meeting the expectations of learners and other stakeholders.

ISO 21001:2018 is meant to be useful to all types of education providers, according to ISO. This includes everything from kindergarten to college, as well as vocational training facilities and e-learning services.

ISO 21001:2018, in general, establishes rules for a management system for educational organisations (EOMS) that may demonstrate the acquisition and development of competence through teaching, learning, or research. It uses the Plan-Do-Check-Act (PDCA) cycle, similar to other ISO management system standards, to help firms understand their context while emphasising leadership and social responsibility.

Therefore, an educational institution that follows ISO 21001:2018 should be able to use EOMS policies and objectives to create an organisational culture that will help it realise its goal.

The effects of ISO 21001:2018, like any good education, may not be felt right away. However, learners, the education industry, and the economy as a whole can profit greatly over time after educational providers have successfully linked their actions with their goal and vision under its direction.

Principles of EOMS

  • Concentrate on students and other recipients.
  • Leadership with a vision.
  • People’s involvement.
  • Take a methodical approach.
  • Improvement
  • Making decisions based on evidence.
  • Relationship management
  • Social duty 
  • Equality and accessibility.
  • Ethical behavior in education 
  • Data security and protection 

Why ISO 21001:2018 is Important?

ISO 21001:2018 focuses on the relationship between a learning organisation, students, consumers, and other interested parties. It is a stand-alone management system standard that is based on ISO 9001 and is associated with other ISO management system standards using the High Level Structure. ISO 21001:2018 provides a common management technique for businesses that deliver educative services and products that are capable of meeting the standards and demands of learners and other customers. It strives to improve student, customer, and employee satisfaction by effectively implementing its EOMS, which includes processes for system improvement.

The following are some of the potential benefits of establishing an EOMS based on this International Standard for an organisation:
  • Education’s mission, vision, objectives, and action plans are more aligned.
  • All students should have access to a high-quality education that is both inclusive and equitable.
  • Self-learning and lifetime learning opportunities are encouraged.
  • Personalized learning and more effective responses to unique educational needs.
  • To demonstrate and improve effectiveness and efficiency, use consistent processes and evaluation techniques.
  • Enhanced educational institution’s credibility.
  • The most effective way for firms to demonstrate their commitment to education management principles is to use a recognized method.
  • A blueprint for progress.
  • Harmonization of national standards within an international framework increased the number of people who were interested.
  • Excellence and innovation stimulus.

Industries That Need ISO 21001:2018 Certification

The major objective of ISO 21001:2018 Standard is to evaluate if the educational needs of the learners and other beneficiaries are being met. It helps educational organizations to provide educational products and services that are capable of meeting the expected requirements of the associated members.

ISO 21001:2018 Standard is useful for all kinds of education providers. Ranging from kindergarten to higher education as well as vocational training and e-learning services. The ISO 21001:2018 Standard is also applicable to educational departments of large organizations such as professional training departments.

The new ISO Standard is in line with the Plan-Do-Check-Act (PDCA) cycle, enabling organizations to establish an educational management system.

There is a vital contribution of educational institutions in raising awareness about the ISO 21001:2018 Standardization and its benefits. The standard aims at fulfilling the promise of quality education.

Large enterprises also use the ISO 21001:2018 Standard for employee training. It aids in the successful contribution to sustainable development by training manufacturers on best practises in the use of technologies and the management of processes that affect the world’s socioeconomic and environmental elements. Some of them are:

  • Preschools, primary schools, elementary schools, middle schools, and high schools are all examples of educational institutions.
  • Colleges, universities, and vocational schools are all available.
  • Centers for training, tutoring, and coaching.
  • Training organisations, education/training departments, and educational service providers are all examples of educational service providers.
  • Educational institutions of a similar nature.

Certification Process

Implement the following steps in the certification process:
  • Evaluation of paperwork and firm records during a documentation review audit.
  • On-site audit where professionals examine actual operations and firm records for compliance with ISO 21001:2018 criteria.
  • Close the gap: the organisation determines and implements measures to address the root cause of any non-conformances discovered during the audit.
  • The ISO 21001:2018 certificate is issued in conjunction with the certification mark.
  • Audits of surveillance: To keep the certification valid, an annual audit is required.

Verdict

The purpose of an educator is to deliver high-quality education to students. The course should be delivered in a style that is in accord with the needs of the students. The ISO 21001:2018 Standard was created specifically for the education sector in order to meet the goal of providing high-quality education.

The ISO 21001:2018 Standard specifies that educational organisations require a management system (EOMS). Educational institutions can demonstrate their competency in teaching, learning, and research by using the ISO 21001:2018 Standard.

Through the appropriate use of EOMS, the ISO 21001:2018 Standard assists educational institutions in improving the satisfaction of learners, teachers, and other members. The ISO 21001:2018 Standard’s standards are generic, and they apply to any organisation that utilizes a curriculum to support its educational system.

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